Digital Services

Internet banking and app

Your digital experience


We provide you with the information, innovative tools and services that are essential for you to manage your daily needs and your investments, simply and securely.

You can access the bank from your pc, smartphone or tablet or with a simple telephone call.

Features

  • An easy, complete and even more secure digital experience for you to discover
  • My Key, a unique digital identity for all Intesa Sanpaolo Group banks*
  • O-Key Smart and O-Key SMS, our advanced authentication methods, protecting your security
  • Intesa Sanpaolo Mobile app, simplicity and innovation for your banking operations and your investments
  • The Filiale Digitale, to support your transactions
  • Your online reporting just a click away

Internet banking: choose to make it simpler

My Key gives you 24/7 access to all your Intesa Sanpaolo Private Banking online services. 

Try out Intesa Sanpaolo Private Banking's new digital experience, designed to offer you an easy, complete and more secure service.

Based on the My Key agreement, a single device gives you access to all your Intesa Sanpaolo Private Banking accounts or the accounts where you are an appointee, including those with the other Intesa Sanpaolo Group banks that have adopted My Key.

Discover the information and operational functions in the new digital experience and search engine, which interact with you to help you find all the content you need, and easily carry out all your banking transactions.

Explore the investment section to monitor your assets, select the financial instruments of your interest, thanks to advanced research and analysis tools, and trade in the markets in a simple and straightforward manner.

To ensure compliance with the regulatory security requirements introduced by PSD2, My Key offers two innovative authentication methods for accessing the Intesa Sanpaolo Private Banking remote services, complying with the highest security standards:
  • O-Key Smart – it allows you to receive authentication codes and confirm transactions using the Intesa Sanpaolo Mobile app  
  • O-Key SMS – it allows you to receive your authentication codes and confirm transactions via SMS on your mobile**

In addition, you can remotely sign the contractual documents for a wide range of investment products generated through your transactions with your private banker - simply, quickly and securely - thanks to O-KeyPiù.



In addition:
  • online reporting, to receive bank reporting and the main notices on the transactions carried out directly via the internet banking service 
  • financial information***, to check on Italian and overseas financial markets with prices in real time, including in push and ticker mode, up-to-date news, complete and in-depth information sheets on individual securities and funds, interactive technical analysis, watchlists and virtual portfolios.

App Intesa Sanpaolo Mobile

Icon Intesa Sanpaolo Mobile app.

Innovative design and many functions designed to manage your accounts, operations and investments with a single app.
 

Accounts and investments in one app


A single app for a variety of needs, from managing your bank account to investing. In particular, in the Intesa Sanpaolo Mobile app you can:​
  • arrange payment transactions (for example, transfers, with the payee verification before confirmation), even instantly;
  • follow the performance of the financial markets, your portfolio and that of the company for which you operate. With the Intesa Sanpaolo Mobile app, you can trade in mutual funds and SICAVs from leading investment firms and securities wherever you are, directly from your smartphone, whenever you like;
  • view all the credit and debit cards linked to your accounts, as well as your prepaid cards, in the APP, and see straight away how much you have spent and how much is still available on each card.
 

Security and Convenience


You can log in to the app in a flash, using advanced authentication methods to ensure your security (PIN, fingerprint, facial recognition). The Security section of the app lets you check the app’s settings and provides useful tips for safeguarding your online activities.
 

Advanced and accessible graphics and design


Manage and find everything in just a few taps: set up quick actions to instantly access the features you use most. In addition, under the “Other” menu, in the “Settings and privacy” area, you will find the “Accessibility” section, allowing you to enlarge the text of the main functions and improve the readability of pie charts.​
 

Personalisation


The features you use most at your fingertips the way you want. With the "Personalise app" function you can change the background and set quick actions on the login screen and in the home screen.

Available on Google Play
The Intesa Sanpaolo Mobile app is not available for HUAWEI devices without Google services. If you have a HUAWEI device with Google services, you can download the Intesa Sanpaolo Mobile app on Android.

​ Available on the App Store​​

To get the most out of the Intesa Sanpaolo Mobile APP, please ensure that you always have the latest version available from the app stores. In addition, we suggest that you regularly consult the dedicated sections of the Consumer Services Guide and the Business Services Guide for information on the operating systems supported by the app from time to time.

*Active on the banks of the Intesa Sanpaolo group that have adopted the My Key agreement
**You may incur a fee for receiving SMS alerts, which will be billed directly by your mobile network operator in accordance with their standard rates. Alternatively or in addition to the SMS alert service, you can receive push notifications on the app and/or by email for free.
***Push notifications, ticker services and real-time market data for foreign stock exchanges are not available to legal entity customers.
****Functions available on enabled smartphones.

Advertising message
For contract terms and conditions see the Information Sheets and Disclosure Documents, available with the Guides at private branches.

This is a marketing communication for promotional purposes.
To use the app, you must have signed up to the Bank's remote services. For the contractual conditions of the products mentioned, read the information sheets and the Guide to Services available in the branches and on the Group Banks' website.
For a conscious investment choice, before signing up to a financial product, a financial insurance product or an investment service, we recommend that you carefully read the official information documentation, available in the branch or on the Bank's, AMC's or Company's Website, to understand the characteristics, risks and costs of the investment. Further information can be requested from the branch, which will assess whether the chosen investment suits the financial profile of the investor or potential investor.
Before joining, we recommend that you read the Key Information Document (KID) and the Prospectus to familiarise yourself with the details of the funds, as well as the associated risks and costs, so that you can make an informed investment decision. All documents are available at the branches and the website of the Placement Agent. Further information can be obtained from your trusted Private Banker at any Intesa Sanpaolo Private Banking branch, who will assess whether the Funds are suitable for the investor or potential investor, taking into account their knowledge and experience of investing in financial instruments, their financial situation and their investment objectives. The risks associated with investing in Funds may mean that you may not recover your investment upon redemption.